An innovative range
Eurofactor has the widest range of products and services in the market. From Professionals to Major Accounts, both in France and internationally, Eurofactor is positioned as the benchmark factor thanks in particular to its innovative and always exclusive product offerings.
The latest products:
CONTEXT OF THE STUDY
In 1998, Eurofactor introduced a customer accounts management barometer, originally just for France but since 2001 extended to Europe as well. The Eurofactor barometer is realised by CSA and analysed by the Economic Studies department of Crédit Agricole SA.
This survey was conducted in October 2007 among 3,000 managers of companies with 6 to 500 employees in seven European countries (Germany, Belgium, France, Spain, Italy, Portugal and Great Britain).
More than 3,000 European companies reflect the leading trends.
The 6th Eurofactor survey, conducted by CSA among 3,000 companies with six to 500 employees in seven European countries (Germany, Belgium, France, Spain, Italy, Portugal and Great Britain), suggests that business owners anticipate strong growth in Europe in 2008. However, in light of the many factors of uncertainty observed since the end of 2007, this growth will no doubt be somewhat slower than it was last year.
A large majority of employers surveyed say they are fairly confident of their economic environment. In addition, their growing proportion in all countries except Spain is a result of an overall positive environment in 2007.
For 2008, business owners appear to be optimistic, while remaining relatively cautious. The Eurofactor growth indicatorimproved in five of the seven countries studied. The only notable decline is in Spain, where companies expect their economic and financial situation to worsen in 2008.
By and large, the caution expressed by business owners stems from the growing number of risks affecting the overall environment since the second half of 2007 (financial crisis, oil prices, strong euro, etc.). Increases in raw material and energy prices are also cited as the chief causes for concern.
European companies remain very susceptible to competition from emerging countries, with China and Eastern European countries posing the greatest threat. To stand up to this competition, European companies are looking to increase their productivity gains, among other things.
Despite the financial crisis, business owners do not seem concerned about problems in terms of accessing credit over the coming months.
Investment, the main contributor to the recovery in the euro zone since the middle of 2005, is likely to remain strong. In fact, most business owners plan to increase their investment spending or, at the very least, maintain it at already high levels. It appears, in particular, that while French companies lag behind their counterparts, German companies are the most apt to increase their investments.
›Download the Eurofactor barometer 2008 ![]()
›Download the Eurofactor barometer 2007 ![]()
Clients' website
This service, which is accessible on the Internet 24 hours a day, seven days a week, enables clients to carry out their main transactions directly and in real time on a secure website. This tool makes it easier for businesses to manage their domestic or international activities.
The clients' website gives Eurofactor's clients a high degree of autonomy and a summary and detailed view of their receivables:
- Online invoice entry, guarantee and financing of sales in real time, online transmission of additional information on disputes and litigation, etc.
- Instant view of the main indicators such as: general balance summary for all accounts, highest outstandings, movements in recent days and detailed account analysis with, for example, current account statement, details of client accounts, financing history, maturity schedule for bills received, statement of payments received and collection monitoring.
Quality of Services
We regularly commission a polling organisation to conduct client satisfaction surveys. In 2006, we achieved not only a good level of satisfaction among our clients but also a very high recommendation rate: 81% of our clients would recommend us to their professional colleagues.
